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Helpdesk

  1. Department of Medicine IT Helpdesk
  2. Helpdesk

    Get Help From the DOM IT Help Desk

  • Introduction to IT Services
  • DOM IT Quicklinks
  • Contact DOM IT Helpdesk
  • DOM IT Guidelines
  • Who DOM IT Supports

    Accounts and Access

  • DOM Account Information
  • UW-Madison NetID Account Information

    Purchasing Hardware and Software

  • New IT Ordering Procedure
  • Shipping
  • Dell Computers
  • Monitors
  • Apple Computers, iPads & Accessories
  • Headsets & Webcam
  • Software
  • Printers
  • Scanners
  • Special Devices

    Multifactor Authentication

  • UWHealth MFA
  • UW Madison Duo
  • DOM Duo

    Standard Software and Applications

  • Software
  • Productivity & Collaboration
  • Laboratory Software

    Working Remotely

  • Citrix
  • Remote Desktop
  • VPN
  • How to Sync Your PC Laptop with your Newly Changed Password when Working Remotely
  • How to access Fluency Direct from a DOM computer

    External Resources

  • Campus
  • UWHealth IT Support
  • VA (William S. Middleton Memorial Veterans Hospital)
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  • UWHealth IT Support
  • SMPH IT
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  • Campus Outages
  • HIPAA Training