Helpdesk

Get Help From the DOM IT Help Desk

• Introduction to IT Services
• DOM IT Quicklinks
• Contact DOM IT Helpdesk
• DOM IT Guidelines
• Who DOM IT Supports

Accounts and Access

• DOM Account Information
• UW-Madison NetID Account Information

Purchasing Hardware and Software

• New IT Ordering Procedure
• Shipping
• Dell Computers
• Monitors
• Apple Computers, iPads & Accessories
• Headsets & Webcam
• Software
• Printers
• Scanners
• Special Devices

Multifactor Authentication

• UWHealth MFA
• UW Madison Duo
• DOM Duo

Standard Software and Applications

• Software
• Productivity & Collaboration
• Laboratory Software

Working Remotely

• Citrix
• Remote Desktop
• VPN
• How to Sync Your PC Laptop with your Newly Changed Password when Working Remotely
• How to access Fluency Direct from a DOM computer

External Resources

• Campus
• UWHealth IT Support
• VA (William S. Middleton Memorial Veterans Hospital)