May 30th - IT Purchasing Deadline due to Workday Transition. Also Citrix Access Changing Soon.

There will be a UW System wide purchasing freeze. The LAST day to submit ANY purchasing requests to USS for DOM IT for computer hardware, software and peripherals is 5/30/25. Purchasing should resume on July 7, 2025. **For information about Citrix click See More.

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Scam Alerts Planned Maintenance SMPH IIT Quicklinks Sign in

Helpdesk Documentation

This information is only for helpdesk agents and created by staff within the DOM IT team.

  1. Department of Medicine IT Helpdesk
  2. Helpdesk Documentation

    Special Systems

  • Office of Clinical Trials OCT - Time Log Database

    Troubleshooting

  • What is "computer only" versus "network" login? (Windows/PC device)
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  • UWHealth IT Support
  • SMPH IT
  • DoIT (Campus IT Support)
  • Campus Outages
  • HIPAA Training