Department of Medicine IT Services

Helpdesk

• How to fix password sync issues for Mac remote computers
• ZendTo - Data Encryption Transfer Service Managed by DOM IT
• How to fix issues with DOM password on Windows Remote Computer
• Changing DOM Password
• Office Moves - Moving Computers
• DOM Helpdesk Services

Software Development & Informatics

• Contact SDI
• Frequently Asked Questions
• Supporting Research and Administration
• Software Development and Informatics Services

RedCap

• REDCap Services
• RedCap training resources and consultation requests
• RedCap Project Eligibility and User Eligibility
• RedCap Citation Information
• Reporting RedCap Problems

UWHealth IT Support

• Requesting Access to UWHealth Computer Systems
• How to access Fluency Direct from a DOM computer
• UWHealth IT Helpdesk 

VA (William S. Middleton Memorial Veterans Hospital)

• Remote Access to VA Citrix Server

Campus Email

• What happens to Faculty/Staff/Other employees email and calendar upon resignation or retirement?
• Office 365 (Outlook | Outlook on the web)

Cisco Voice over IP (VoIP)

• DoIT Helpdesk

eFax

• User Guide for sending an eFax

Policy

• Departmental IT Security Baseline
• Information Technology Acquisition and Support
• 8.7 Destruction/Disposal of Protected Health Information
• HIPAA 1.1
• 8.3 HIPAA Security Auditing
• 60.15 Data Encryption Policy

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Department of Medicine IS Committee

• Department of Medicine IS Committee