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  1. Department of Medicine IT Helpdesk
  2. Department of Medicine IT Services

Department of Medicine IT Services

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Helpdesk

  • How to fix password sync issues for Mac remote computers
  • ZendTo - Data Encryption Transfer Service Managed by DOM IT
  • How to fix issues with DOM password on Windows Remote Computer
  • Changing DOM Password
  • Office Moves - Moving Computers
  • DOM Helpdesk Services

Software Development & Informatics

  • Contact SDI
  • Frequently Asked Questions
  • Supporting Research and Administration
  • Software Development and Informatics Services

RedCap

  • REDCap Services
  • RedCap training resources and consultation requests
  • RedCap Project Eligibility and User Eligibility
  • RedCap Citation Information
  • Reporting RedCap Problems

UWHealth IT Support

  • Requesting Access to UWHealth Computer Systems
  • How to access Fluency Direct from a DOM computer
  • UWHealth IT Helpdesk 

VA (William S. Middleton Memorial Veterans Hospital)

  • Remote Access to VA Citrix Server

Campus Email

  • What happens to Faculty/Staff/Other employees email and calendar upon resignation or retirement?
  • Office 365 (Outlook | Outlook on the web)

Cisco Voice over IP (VoIP)

  • DoIT Helpdesk

eFax

  • User Guide for sending an eFax

Policy

  • Departmental IT Security Baseline
  • Information Technology Acquisition and Support
  • 8.7 Destruction/Disposal of Protected Health Information
  • HIPAA 1.1
  • 8.3 HIPAA Security Auditing
  • 60.15 Data Encryption Policy
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Department of Medicine IS Committee

  • Department of Medicine IS Committee
Department of Medicine IT Helpdesk
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